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How to join

Through the [Membership Registration] menu, you can sign up for membership by filling in the terms and conditions, agreement of privacy policy, and schedule form, and you can use the service immediately for free.
You do not have to enter all the information you need to enter when ordering.
You can participate in events and various discount events for members.
Through the [Membership Registration] menu, you can sign up for membership by filling in the terms and conditions, agreement of privacy policy, and schedule form, and you can use the service immediately for free.
You do not have to enter all the information you need to enter when ordering. You can participate in events and various discount events for members.

How to order

Your SKINSTARBOX order will be made up of the following steps.

- Step1: Member ID Login or Order as a Nonmember
- Step2: Choose SKINSTARBOX suitable for a period
- Step3: Fill Out the Order Form

Nonmember orders are impossible
If the prepared SKINSTARBOX is exhausted, you cannot order it.
Please refer to the announcements at the beginning of each month.

Payment

In case of high payment, the card company may call you for safety.
If the verification process determines that the order is not a normal order, such as the
use of a stolen card or another person's name, the order may be suspended or canceled arbitrarily.

Unpaid deposits can be made directly from PC banking, Internet banking, telebanking or the nearest bank.
The name of the depositor and the name of the actual depositor must be the same as the order entered,
and the deposit must be made within 7 days and orders that aren't deposited will be automatically canceled.

Shipping

  • Shipping Method : Parcel Service
  • Shipping Area : A Region.
  • Shipping Rate : Free: Shipping fee is free regardless of the price.
  • Delivery Time : 3 - 7 days
  • • Delivery Method: Courier
    • Delivery area: nationwide
    • Delivery Cost: Conditional Free: Free shipping based on membership levels.
    • Delivery period: 3-7 days
    • Delivery Information: There may be additional charges for backwoods or island areas.
      Your order will be delivered after payment is confirmed. However, depending on the types of products, delivery may be delayed slightly.


    Please check the countries where skinstabox can be shipped!

    Asia : South Korea, China, Taiwan, Macau, Hong Kong, Malaysia, Indonesia
    Middle East : Saudi Arabia, UAE, Kuwait, Egypt
    United States

    *Depending on the country situation, the products shipped may differ from country to country.

Returns & Exchanges

1. Address for returns and exchanges :
- (10257) BRTC 44-111 (Munbong-dong) , Munbong-gil, Ilsandong-gu, Goyang-si, Gyeonggi-do, Korea

2. Cases that exchange and return are possible :

- Exchange and return are possible within 7 days from the date of receiving the product. However,
  in case of home appliances, if the product value is lost due to the packaging being opened or the packaging is damaged, the exchange / return are not possible.
- Exchange and return are possible within 3 months from the date of receiving the product and within 30 days
  from the date of acknowledgment if the contents of the products and services are different from the labeling∙advertising or implemented differently.

Refunds

It takes 3-5 business days to issue a refund for a returned or cancelled order.
Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule.

Other

Pending period for reward store credit:
Your reward store credit issued from orders will be added to your account and stay as Pending for 20 days from delivery before validation to compensate time for exchange or returns. Meanwhile, you are free to spend your available store credit balance.

Requirements:
If you pay for your order with store credit, you are required to spend a minimum store credit of #min_mileage.”
The maximum store credit you can spend on one order is “max_mileage.”

Cancellation of store credit:
Pending credit issued from orders will be automatically cancelled on cancellation or return of the relevant order. Your store credit will be cancelled if you close your account. Also, your store credit will expire if there is no newly issued store credit for three years.
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WORLD SHIPPING

PLEASE SELECT THE DESTINATION COUNTRY AND LANGUAGE :

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